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Card Blocking

Block your card on your own via CitiManager in the Changing Card Parameters section - MANUAL

Or ask you company Program Administrator to block your card via CitiManager in the Changing Card Parameters section.

Program Administrator has option to temporary block card. Card temporary blocked in CitiManager can be also unblocked via CitiManager.

In case of queries or concerns please contact corporate Card Servicecall the phone number given on the back of your card:

Call the Bank: +48 22 692 26 62

If you do not have a Card number to enter, please choose 1 and after a while you will be connected with Advisor.

CitiManager

Lost Card

Retrieve PIN

1) Name: 2) Surname: 3) Last 8 digits of the Card Number: 4) New Limit for cashless transactions: PLN Available limit change is up to 55 000 PLN. In case the change of limit is only for cash transactions, please enter "0 PLN". 5) New Limit for cash transactions: PLN Available limit change is up to 55 000 PLN. In case the change of limit is only for cashless transactions, please enter "0 PLN". 6) Due date for the new limit:

Limit Change

FX Rates

Corporate Card Service

CitiManager Log In

Business Card Application

Visa Business card applying for non-Program Administrator employee:

Contact your company Program Administrator to get an invitation to apply for a card.
After receiving your e-mail invitation, go to citimanager.com/login (use your computer, not a mobile device).
Set up preferred language, using drop-down list under the earth icon.
Klick on „Apply for a Card Today”.
Choose „Invitation Passcode” option and provide below data from the e-mail massage:
- invitation passcode,
- inviter's email address (Program Administrator’s email address).
Follow the steps described on the screen:
- create an account in the CitiManager,
- fill in card issuing form and send it for approval.
After receiving your corporate card, follow the instructions given in the attached letter.

Instruction for the program administrator, registered on CitiManager platform, who wants business cards for company employees to be issued: for the purpose of setting up the access code/password for submitting on-line applications, logs onto CitiManager platform:

Set up the access code/password needed for to apply for a card on CitiManager platform
- go to citimanager.com/login and log into CitiManager,
- select -> Manage Card Program, then Select function -> Set Passcode and follow the steps described on the screen.
Provide authorized persons with the information required for submission of the application via e-mail invitation. To do that, you can use the template message, and fill in the data marked by [**enter**] or send your own version of the communication.

Note: If your company has not designated Program Administrator - a person authorized to contact with the bank should download the form >>, provide the Program Administrators data, and then send the form to the bank. Indicated Program Administrators will receive two system emails - with ID and the password for registration in the CitiManager.

If you want to apply for Visa Business card in a paid non-standard process, click

Process for submitting application in a paper form

Download a Card application

Open the file, and then select “Enable JavaScript for this document” in order to activate field validation

Fill in all the fields

Card issuance process

Provide the filled-in document to the Card Program Administrator for signature

The Card Program Administrator, being an authorized person, prints and signs the application.

Then, the Administrator sends the application to the Bank.

The application will be processed after the Bank has received the document

Download the application in a paper form

Program Administrator Zone

User Guide

CitiManager

User Guide